People
The people behind Regena Peptides
A small, technical team in Marbella that would rather lose a sale than mislabel a compound. Meet the founder, the lab and the support agents who actually answer your messages.
Why we exist
Regena was started by a group of self-experimenters who had spent years buying research peptides from suppliers with no documentation, no cold chain and no accountability. We built the opposite of that: a small Spanish-based lab where every vial has a batch code, every batch has a third-party COA, and every question gets answered by a human who can actually read the chromatogram.
Founder story
What started as an internal spreadsheet of "suppliers we trust" became a business the day we realised the spreadsheet only had one row on it — and the vendor on that row eventually disappeared. Rather than chase the next fly-by-night, we set up shop in Marbella, partnered with an ISO-accredited analytical lab, and made an uncomfortably strict rule: nothing ships without a batch-matched COA. Five years and tens of thousands of vials later, that rule has never bent.
The team
A biohacker and long-time self-experimenter who kept hitting the same wall with grey-market suppliers: warm shipments, missing COAs, no accountability. Started Regena in Marbella to build the supplier he wanted to buy from.
Analytical chemist responsible for incoming lot testing, batch release sign-off and the relationship with our third-party HPLC + mass-spec partners. Every release file crosses this desk before dispatch.
Runs cold-chain logistics from Marbella. Owns packaging validation, courier SLAs and the re-ship promise. If your parcel arrives warm, this is the person who signs the credit note.
Answers WhatsApp, Telegram and email personally. Reads COAs fluently, will not fob you off, and escalates anything technical directly to QC within the hour.
Where we work
How to reach us
WhatsApp and Telegram are the fastest routes to a technical answer during working hours, typically inside 60 minutes. Email is monitored around the clock and answered within 12 hours out-of-hours. Escalations reach the founders directly — we do not hide behind ticketing systems.
Frequently asked questions
Where is the Regena team based?+
Our lab, dispatch and core support team are based in Marbella, Spain. Regional support agents in the UK, Germany and the US extend our answering window across time zones.
Do the founders answer customer questions?+
Yes. The founders still handle escalations and technical questions personally — most researchers who ask a hard chromatography question end up in a WhatsApp thread with the person who signed off the batch.
Who signs off releases?+
No batch is released without a documented sign-off from our QC lead against the third-party COA. That signature is part of every batch's release file.
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